Response Time Monitoring

Everyone wants to blame the network when things feel slow. Often it is left to the Network Operations Center (NOC) teams to isolate problems and show whether it is the network or not, and to find the problem quickly and restore the network to its desired performance levels. To more effectively isolate and troubleshoot problems, the network operations teams need visibility beyond the network, into the server and application infrastructure, from the same performance management platform.

Network Response
SevOne utilizes ICMP, IP SLA or Proxy Ping to measure network performance. ICMP provides simple ping response measurement from the SevOne Performance Applicance Solution to the device being monitored. This response time develops a baseline value over time and SevOne can alert when the response falls outside the acceptable threshold you have defined.

IP SLA and Proxy Ping allow SevOne to measure response time from an end user perspective. IP SLA and Proxy Ping simulate transactions on the network from a router to another router. By defining what type of packet and the destination device, these response time tests deliver valuable data on how the network is doing at delivering the data your users need to do their jobs. These response time measurements provide excellent data for organizations considering the rollout of Voice Over IP (VoIP) as the tests will show the readiness of the network to support an application with little tolerance for latency and jitter.

Server and Device Response
Just like the network devices that SevOne monitors, servers and other IP devices like VoIP phones can respond to ICMP and proxy ping tests to establish simple response time metrics for latency.

Application Response
SevOne’s Portshaker technology monitors applications for the response time on their designated port, to answer the questions whether the application is available. Using a TCP “handshake” SevOne monitors the application response time and can alert when times exceed targeted threshold levels.

Java Application Monitoring
SevOne supports the collection of any metrics which are exported by Java Enterprise Edition (JEE) application via the Java Management Extensions (JMX) API. This can be extremely useful for understanding the internal transaction processing behavior of many large-scale enterprise Java platforms provided by vendors like Oracle (Weblogic, Siebel), IBM, SAP and many others.

DNS Response
Many network outages can be blamed on slow DNS response. SevOne monitors this response time and gives network operations teams quick visibility to determine if the issue is a network or a DNS response issue.

HTTP Response
How fast did the page respond? How much data was transferred? Did the page respond with error messages? SevOne monitors these key elements and provides reports needed to assess if the response time of applications is limited by network or with the related web servers.