Many users rely on SevOne SLA Management to help track network application problems stemming from thousands of circuits and devices, any one of which can contribute to network degradation or downtime. Others count on SevOne to monitor service degradation issues from providers, and use SLA alerting and reports to resolve problems faster. Other, related areas where SLA Management is used include:

• Customized reports for ongoing review meetings
• Critical device groupings
• Establishing and evaluating baselines