Support

If you are a customer on current maintenance, you benefit from our long-term commitment to superior product support. Registered SevOne customers and prospects with an active proof of concept are able to log in. If this is your first time visiting our portal, please create a new account here.

Self Service from our Portal

The SevOne Support Portal gives you direct access to file a case, check case status and view our Solutions Knowledge Base. Here you can view and search categorized lists of all frequently asked questions.

E-Mail and Phone Support

If you require assistance, you can also open a case via email directly to one of the queues below:

Customer Support
Device Certification
Professional Services
Feature Suggestions

Assistance is also available via telephone and fax:
Phone: (302) 368-5650 Option 2
Fax: (302) 338-8015

Sales Support
Partner Support
 

Register for Support Portal Access

Please do not register an automated system or mail group.