Support
Self Service from our Portal
If you are a customer with Maintenance and Support Services, SevOne is committed to providing superior product support and maintenance services. As a registered SevOne customer or prospect with an active proof of concept, you are able to log in to our Support Portal. The SevOne Support Portal gives you direct access to file a case, check case status and view our Solutions Knowledge Base. Here you can view and search categorized lists of all frequently asked questions.
If this is your first time visiting our portal, please click here to create a new account.
E-Mail and Phone Support
If you require assistance, you can also open a case via email directly to one of the queues below:
Customer Support
Device Certification
Professional Services
Feature Suggestions
Assistance is also available via telephone and fax:
Phone: +1.302.319.5400 / +1.302.368.5650 Option 2
Fax: +1.302.338.8015
Join our on-line conversation at blog.sevone.com