SevOne / Product Support

Product Support

Welcome to the SevOne Product Support
As a SevOne customer with current maintenance, you benefit from our long-term commitment to superior product support. While all visitors are welcome to visit the SevOne Support Extranet, only registered users are able to log in and create a trouble ticket. If this is your first time visiting our extranet, please click on the Register link to create a new account.

Self Service from our Extranet
The SevOne Support Extranet gives you direct access to product downloads, step-by-step tutorials, news, and most importantly, our Knowledgebase. Here you can view and search categorized lists of all frequently-asked questions.

Support documents available for download include:

SDK Toolkit - Complete documentation for SevOne’s rich SOAP-based API
SevOne User and Administration Guide
SevOne Peering and Hot-Standby Guide

Phone and E-Mail Support
If you require immediate assistance, please contact SevOne directly by phone, fax, or e-mail:

Phone: (302) 368-5650
Fax: (302) 338-8015

Sales Support
MSP Support
Partner Support

SevOne
Resources

SevOne Support Extranet