The Challenge – Finding a Central Point of Visibility in Your Digital Infrastructure
As we meet with various enterprise organizations, we are finding a common goal with common challenges. Each organization lacks a central point of visibility to determine how the infrastructure that is supporting their business is running. This goal is plagued by similar challenges: how do we accomplish this with our legacy tools that often do not scale, take too long to deploy and are administratively heavy? Add to that what do we do with all the other departmental tools we have invested in?
Let’s look at how SevOne can help the enterprise achieve this goal while addressing 3 challenges.
Challenge #1 – Central Point of Visibility
Having a central point of visibility or triage is essential to enabling service delivery within an organization. Whether the customer is outward facing or inward facing, expectations are set for response times, and often, SLAs are in place to ensure these expectations. The SevOne solution allows for ingestion of third party data, consolidating it into a dashboard that provides the ability to isolate, identify, and solve problems quickly. SevOne monitors metrics, flows, and logs, which act together to provide insight and proactive alerting of your infrastructure. Additionally, the solution can ingest and translate any time stamped data into metrics that further expand visibility past traditional tools. A central point of visibility will allow the CIO to be able to answer any question about the current situation.
Challenge #2 – Scalability, Deployment & Administration
SevOne believes that these three areas go hand-in-hand; one without the other does not save time or manpower, nor does it provide the visibility needed to ensure service delivery! First, let’s look at scalability. Our patented cluster architecture allows for horizontal scaling, so when you need to add in a new DC or a company you have recently acquired, it is as simple as adding another box to the cluster. SevOne can scale to the largest infrastructure effortlessly, as demonstrated by our work for service providers. Second, deployment for a solution should be quick and painless. It should not take two years to get a monitoring solution in place. SevOne deploys quickly. We recently had a company up and monitoring over 1 million objects within 45 days, and that included configurations and reports. Lastly, it takes one FTE to own the SevOne solution. When your company has growth on the mind – and many of the companies we are meeting with have aggressive five-year growth plans – you need a solution that can join with your business for the ride, not one that will slow you down!
Challenge #3 – Legacy Tools
This question always comes up. You might have money and resources invested in an infrastructure tool, as well as all the departmental tools. We suggest you attach a new deployment of SevOne to a new initiative or to an area where you have not had visibility within your organization. Next, keep the departmental tools after you have deployed SevOne and watch these departmental tools, which were still utilized after you achieved your central point of visibility. At the end of a year, if not sooner, you will find which ones add value and which ones are expensive paperweights. Just ask Xerox – they were able to reduce their tool print from seven to three after implementing the SevOne solution.
Challenges of a CIO are pretty consistent across the enterprise. Take our maturity model challenge and see where your company stands in its quest for a central point of visibility.