Blog, Events & Press

8 Jan

Getting Your Arms Around the ROI of Network Management Systems

Here at SevOne, we’re often asked by prospects and customers about the ROI they should expect our network and infrastructure management solutions to deliver. 

It’s a simple question, but the answer is usually quite complicated. That’s because no two networks are the same. Every organization uses its network in different ways to support its unique operational requirements.

In other words, the value of a reliable network varies across organizations and industry sectors. Network performance and uptime means one thing to a top telecom carrier, another thing to leading Wall Street bank, and yet another to an online retailer, etc. If the value of a network varies from one company to the next, so does the value of a network management system.  

But as you can imagine, answering the ROI question with “It depends” doesn’t fly with customers and prospects. They need more specificity. 

That might lead you to think that a traditional ‘ROI calculator’ is what’s needed. But it’s our experience that these spreadsheets with simplistic, on-size-fits-all equations often completely overlook some of the key ways network management systems deliver and enable value creation. 

We knew there had to be a better, more thorough way to get at this elusive value. We thought about ways to capture value that were both more inclusive and flexible, yet at the same time, more specific. Instead of a rigid and limited spreadsheet, we wanted to develop a methodology to help teams to build their own way of assessing network management ROI, a way that reflects their network environment and their use of it in pursuit of their business goals. 

That’s how the SevOne Framework for Assessing Network Management ROI was created. 

Unlike traditional, prescriptive ROI calculators, this Framework considers more than just cost savings that result from more efficient network management. It helps teams think about and capture the upside elements that open up for organizations when their networks go down less often, and when performance issues do arise, they are fixed more quickly.

The Framework focuses on six value areas:

  • Network Monitoring & Troubleshooting,
  • Tool Consolidation,
  • SLA Reporting,
  • Capacity Planning,
  • New Service Roll-Out, and
  • Infrastructure Automation

For each of these areas, the SevOne ROI Framework breaks down the specific benefits, details how they are enabled by next-gen network management and suggests specific ROI calculations for each of the benefits. It also includes a sample use case that illustrates how the Framework can be applied.

The network serves as the operational backbone for virtually every organization today. And advances in network technologies are making them even more critical to operations moving forward.

Many carriers, MSPs and enterprises are capitalizing on these advances and moving ahead with ‘digital transformation’ initiatives. Along with these changes comes the question of whether to invest in a network management system that can keep up with the technologies involved, like virtualized networking, software-defined data centers, and cloud architectures. 

Like so many other things when new technologies are involved, getting your arms around the ROI of a next-gen network management system requires some new thinking. The SevOne Framework will give you the perspective you need to answer these questions thoroughly and accurately. 

For your free copy of the SevOne Framework for Assessing Network Management ROI, click here. 

Thanks for your interest!

Written by Jim Melvin
SVP, Marketing & Corporate Development

Jim joined SevOne after 20 years in leadership and CEO roles in software, hardware, and SaaS businesses. He served as CEO of AppNeta for 5 years, as well as 2 years as President and CEO at Mazu Networks. Jim has an extensive background in leading companies and marketing teams through various stages of growth. He has been awarded three U.S. patents in fault tolerant systems design.

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