Top 10 Global Media Company Supports Growth Strategies with SevOne
Europe’s largest entertainment and communications company provides television, broadband internet and other services to more than 21 million households.
It’s unfortunate when a network monitoring system goes from being a strategic asset to a significant drag on operations. But that’s exactly what happened to a leading European entertainment and communications company.
The organization’s IT infrastructure needs were expanding rapidly as its strong presence in the U.K. market grew and it gained momentum across Europe. The company was also introducing innovative video and mobile products that placed increased demands on its infrastructure, and created more complex network monitoring requirements. Ensuring a high-quality end user experience during this growth was key to the company’s future success.
The company’s IT team needed to be certain that its infrastructure and network monitoring capabilities were up to the task, but they had real concerns.
“Our legacy system was fine when we first implemented it in 2005,” said the media company’s network assurance manager. “But by 2012, it clearly wasn’t keeping up. We were using valuable resources just to meet our immediate needs. As for its ability to handle new requirements, we all had serious doubts.”
In discussions with the incumbent vendor, it became clear that changing the old system’s hardware architecture – the limiting factor – was not in the cards. The best the media company’s IT and network operations teams could expect were software updates.
“Performance improvements from those software changes might have been able to take us 12 or even 24 months down the road. But ultimately, we knew we’d hit a brick wall with that system, and continuing to use it would put much of our growth and success at risk. That’s when we decided to investigate other paths forward.”
The company identified four core issues that it needed to address:
“We evaluated systems from more than a dozen vendors,” said the network assurance manager. “We ranked them on their architectures, scalability, out-of-the-box features, ease of deployment, quality of support, and other factors. SevOne ranked highest by a significant margin, which made our decision easy.”
Business Benefits and Results
The company has significantly enhanced its network monitoring and management capabilities since switching to the SevOne platform. It has also gained agility, scalability and speed that will enable it to support its network growth and product offering diversification for many years to come.
In addition, many more end users are ‘flying solo’ with the SevOne platform’s automation capabilities and user-friendly UI without any developer involvement.
The client experienced the following benefits after deploying the SevOne Platform:
In summary, SevOne helped this large entertainment and communications company transform their network monitoring capabilities from a liability into a strategic asset. As a result, the company’s digital infrastructure is well positioned to handle the major growth and expansion the company has in its sights.