To provide immediate visibility into how your network and infrastructure are performing, the SevOne Data Platform collects performance metrics from more than a dozen, industry-standard protocols— an out-of-the-box collection capability that is more complete than any other on the market today. But, not every device or service in your infrastructure can be supported via these common methods – that’s why we extend the type of devices supported by the SevOne Data Platform through a series of SevOne Data Collectors.
Managed Service Provider
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Service provider realizes 75 percent reduction in MTTR with SevOne.
Mobile carriers around the globe are under continued pressure to innovate and differentiate their services to compete. Automating mobile carrier network functions based on reference architectures like ESTI-MANO, while also automating the assurance of the systems and underlying infrastructure responsible for these new virtual services, is critical for carriers to implement more agile operations and meet market demands.
Battling the Economic Realities
Managed Service Providers (MSPs) and IT Outsourcers (ITOs) face a myriad of challenges in delivering cost-effective, revenue-generating solutions to their customers.
At the top of this list of challenges is margin pressure from a market flooded with new, lower cost providers. According to a 2014 report by Gartner, 70% of CIOs will change their technology and sourcing relationships in the next two to three years. Part of the reason for this is likely cost reduction.
Every enterprise is constantly evolving its approach to infrastructure monitoring. In an era when many IT organizations are transforming themselves from cost centers into business enablers, the maturity of an organization’s approach to infrastructure monitoring becomes critical. The IT operations team must move beyond ad hoc monitoring and embrace an approach that actively optimizes the infrastructure for business innovation and agility. A maturity model for infrastructure monitoring offers enterprises guidance on how to achieve that goal.
Today’s service providers are under constant pressure to increase capacity of their networks. Here are four ways to leverage data to improve your capacity planning capabilities.
IT is more than just a business expense for Managed Service Providers (MSPs). MSPs make money by delivering managed IT services, giving them a unique set of IT challenges and opportunities.
See how you can allow your customers to access the SevOne performance reports and dashboards via the web by integrating your customer-facing portals.
Learn the best practices for performance monitoring from an MSP perspective in this SevOne tutorial.
SevOne provides robust data-segregation, user permissions, and multi-tenant support to ensure your ability to manage multiple customers.
See how DBSi leverages SevOne’s instant graphs to rapidly troubleshoot and generate reports.
Learn how SevOne helped Xerox expand and upgrade its solutions for providing fault, performance, telecom and other services.
See how SevOne helped Knology calibrate internal “traffic engineering,” and helped external customers looking for real-time data on their circuits.