Note: This is the first in a series of posts on the value of continuous network performance, and how SevOne solutions, and our newest offering, Data Insight 3.0, can uncover and maximize the value organizations gain from their network performance data.
As this tumultuous year continues to unfold in front of us, two fundamental truths about our networks have become very clear. First, networks are now more essential to organizations’ operations than ever before. Without reliable and high-quality network connectivity, business simply doesn’t get done. Period.
Second, our networks need to be much more malleable than those built with traditional, legacy architectures. Today’s networks need to be able to adapt rapidly to handle whatever changes come our way, whether that’s new technologies, shifting business needs or market conditions – or even a pandemic.
Our networks need to persevere. They need to run reliably and smartly in order to facilitate opportunities for us humans to create value for our organizations, customers, partners, and other stakeholders.
Consistency, effectiveness, adaptability and intelligence. These are the new, demanding requirements for our networks and the teams that manage them. At SevOne, we refer to these goals collectively as continuous network performance.
Achieving this goal – given the ratcheted-up criticality of our networks and unprecedented levels of change – requires both new approaches and next-gen technologies. What are those technologies? And what best practices can teams implement to maximize their continuous network performance results? Let’s take a closer look.
Peeling Back the Layers of Continuous Network Performance
To advance their digital transformations, enterprises, CSPs and MSPs are moving from their old, static, hardware-centric architectures to dynamic networks. In these new, software-driven environments, things move quickly and change rapidly—too fast, in fact, for traditional network management systems. The mismatch between modern networks and legacy monitoring creates blind spots with enormously negative consequences.
To close that gap, organizations of all kinds and sizes need network monitoring capabilities that are just as fast, flexible and scalable as their new networks. More specifically, they require faster, smarter and easier ways to gather and analyze performance data, shape the resulting operational insights, and share them with all types of users across their organizations.
That’s precisely the functionality upgrades and new value customers gain when they deploy SevOne Network Data Platform combined with the latest release of Data Insight.
In brief, Data Insight 3.0 significantly enhances the overall value of the SevOne Network Data Platform. It does so by enabling both technical and non-technical users to readily uncover, utilize and share insights they glean from network performance data. Those performance insights are what assures continuous network performance.
With an all-new system architecture and enhanced user experience, Data Insight 3.0 provides simple, reusable and scalable reporting and troubleshooting workflows that promote operational efficiency and consistency. Against the backdrop of dynamically and instantaneously provisioned and de-provisioned resources, highly fluctuating usage, mobile everything, and other complexities, Data Insight, as part of the SevOne Data Platform, enables team members to surface, see and understand the patterns and other activities that really matter to their organizations, and use that intel to drive continuous network performance.
A New ‘Stack’ and Best Practices for Supporting Continuous Network Performance
Just like our evolving networks, the ways we need to manage our infrastructures are changing, too. Working with our innovative customers, our field team is using the broad capabilities of the SevOne Data Platform to form a new ‘stack’ for managing networks and infrastructures. While these next-gen monitoring technologies frame and enable these new operational layers, best practices are evolving for each tier that organizations can use to help ensure success with their digital transformation and other, similar initiatives.
This blog series will delve into each of these layers, and the best practices that are centered on each layer. In the meantime, however, the following provides a quick overview.
The new continuous network performance capability stack
Network Metric Collection – 100% – To achieve continuous network performance, teams need to start at the most fundamental level by collecting all of the network performance metrics in their environments. Not just some metrics or some areas, but all of it. That’s because any place where core network metrics aren’t being collected becomes a source of risks.
Application Flow Collection – 100% – Although this is a very rich source of information about what’s happening in a network, many organizations are not yet able to gather or assess application flow data. SevOne Network Data Platform eliminates this operational roadblock.
Next-Gen Network Readiness – For enterprises that are planning to or already are using next-gen technologies such as SDN or SD-WAN, or are embracing streaming telemetry, legacy monitoring systems will be of little or no help to them. These organizations essentially need parity between the agility of their networks and their monitoring capabilities. Mismatches here can easily be the undoing of many an initiative.
High-Availability Monitoring – Much like ‘going toe-to-toe’ with the dynamic capabilities of new networks, the availability of organizations’ monitoring platforms must match that of their networks. So, organizations that are modernizing their networks need to have high-availability monitoring solutions in place.
Insight via Baselines, Analytics & Alert – When teams have these previous layers in place, they are able to tap into that information and generate insights using baselining, analytics and reporting. This layer is where actionable insights are formed, refined, and readied for use.
Executive Reports and Workflow – This layer is where the intelligence produced though next-gen monitoring gets funneled throughout an organization to maximize its usefulness and value.
IT Operations Integration – At this level, network operations and IT teams focus on operationalizing their performance intelligence with the goal of better delivery of IT services to their users. This involves integration with ITSM solutions such as ServiceNow to enable automated transfer of network performance insights.
SevOne is both proud of and excited by our release of Data Insight 3.0. At a high level, this release, coupled with the advanced and ‘industrial strength’ capabilities of SevOne Network Data Platform, puts us in the enviable position of being able to offer customers that parity between the functionality of their monitoring solutions and their next-gen networks. On top of all that, our exceptional field team is working every day with our top customers to develop and refine the best practices for each layer of the new, NetOps monitoring stack.
When you add it all up, we’re helping leading enterprises, CSPs and MSPs worldwide to make their transitions with the benefit of continuous network performance. We think that’s a very good thing.
For more insight into the latest release of SevOne Data Insight, watch this discussion between Brian Promes, VP, Product Marketing and Tyler Waltze, Senior Software Engineer at SevOne.