With 300 million registered players, many top titles, and $4.4 billion in annual revenues, Electronic Arts (EA) is the world’s largest video game company. To ensure continued success, EA focuses on making sure its users can play their favorite games whenever and wherever they want to. With most players preferring the connected gaming experience, ensuring fast and reliable network performance is a top priority for the company.
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This major mobile company in the U.K. provides talk, text, and data services to 9 million customers, including more than 5 million 4G subscribers. The company prides itself on reliability, and is consistently ranked as having the U.K.’s most reliable mobile network. With its customer base and 4G footprint growing rapidly, maintaining its top-rated service reliability and coverage was the mobile provider’s top priority. However, the amount of change in its IT environment was presenting the company with new network monitoring and management challenges.
With nearly 5 million customers and over 6,400 employees, this top-five U.S. wireless carrier provides national network coverage, 99% of which offers 4G LTE speeds. While its award-winning customer service is a company hallmark, it was experiencing issues with internal customer support. The issue was that it was becoming increasingly difficult for the network operations team to produce critical performance reports for their internal customers, the carrier’s service owners and managers.
SevOne’s scalable, flexible network monitoring assures service quality, supports new product introductions, and optimizes FTE efficiencies.
Zaval provides leadership for SevOne’s professional services, product support delivery, customer training, and overall customer satisfaction.
The SevOne platform helps a top U.S. carrier continually innovate while ensuring service quality.
SevOne was selected for Best NFV/SDN Solution by a panel of senior analysts and industry experts from around the world.
SevOne’s second conference, NEXT16, brought together technologists from all over the world to discuss the latest trends and initiatives.
Certification by ServiceNow signifies that SevOne has successfully completed a set of defined tests focused on integration, security and performance.
A network monitoring platform can identify the warning signs of a massive DDoS attack.