With nearly 5 million customers and over 6,400 employees, this top-five U.S. wireless carrier provides national network coverage, 99% of which offers 4G LTE speeds. While its award-winning customer service is a company hallmark, it was experiencing issues with internal customer support. The issue was that it was becoming increasingly difficult for the network operations team to produce critical performance reports for their internal customers, the carrier’s service owners and managers.
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SevOne’s scalable, flexible network monitoring assures service quality, supports new product introductions, and optimizes FTE efficiencies.
Zaval provides leadership for SevOne’s professional services, product support delivery, customer training, and overall customer satisfaction.
The SevOne platform helps a top U.S. carrier continually innovate while ensuring service quality.
SevOne was selected for Best NFV/SDN Solution by a panel of senior analysts and industry experts from around the world.
SevOne’s second conference, NEXT16, brought together technologists from all over the world to discuss the latest trends and initiatives.
Certification by ServiceNow signifies that SevOne has successfully completed a set of defined tests focused on integration, security and performance.
A network monitoring platform can identify the warning signs of a massive DDoS attack.
We are excited to add Senior Engineering Manager, Michael Wiley, of Google to our list of thought leaders who will be speaking at NEXT16, SevOne’s annual conference taking place November 1-3, 2016.
Why join us at NEXT16 in just two weeks? Here are two more reasons -- we just announced our panel sessions.