Challenges Faced When Converging Voice, Data and Video
According to Business Computing, "making the transition from traditional voice communications equipment, to a converged infrastructure supporting IP telephony is a complex task. Legacy communications infrastructure is focused on transporting data from one point to another successfully and, to a certain degree, in light of response times – i.e. how quickly the user receives the information they need. With IP telephony however, the question is whether the network is capable of handling VoIP traffic and delivering the quality of experience the end user demands."
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