In many cases, service providers have circuits that, by design, run at less than full capacity. This planning organization struggles to get accurate utilization data because the physical and the circuit value do not match, which results in inaccurate utilization values.
Solution
Using the SevOne Data Platform’s ability to understand additional device description fields and our ability to pick up "tagged" data, SevOne can recognize that an interface is delivering less than its maximum bandwidth and SevOne automatically adjusts the reported circuit speed to avoid false positive performance alerts and inaccurate capacity projections.
Operational Benefit
This ability to avoid inaccurate performance alerts reduces the number of tickets for network operations centers.
Business Benefit
By having more accurate data, the planning organization can better project future utilizations and avoid any gaps in meeting customer demand for services.