Viptela/SevOne SD-WAN Solution Guide

White Paper

The enterprise and service provider WAN landscape is evolving rapidly. Software-Defined Wide Area Network (SD-WAN) technology is changing the economics, reliability, and security of moving application data around the enterprise. Centralized configuration and management, integrated security, and the ability to prioritize application traffic based on policy and link performance allows enterprises and service providers to offer better levels of service at a significantly reduced cost.

Viptela SD-WAN provides a unified solution for managing MPLS, Internet, LTE/4G and cloud applications networks.

SevOne delivers performance monitoring, real time alerting, and custom reporting of the Viptela SD-WAN solution by integrating to all four of the Viptela APIs to access a rich set of Key Performance Indicators and application context.

The combination of Viptela and SevOne provides a complete and comprehensive performance view into SD-WAN infrastructure - something not previously available. By leveraging metrics, flows, and logs, it’s possible to understand the availability, status and performance of a Viptela deployment including MPLS private connections, Internet transport, LTE/4G and cloud application connections.


Communication service providers (CSPs), managed service providers (MSPs), system integrators, as well as large enterprises like financial, retail, healthcare, and manufacturing companies all have substantial WAN deployments which can benefit from the performance, security and management that the Viptela solutions offers and from the application performance visibility offered by SevOne

According to Gartner research the opportunity for SD-WAN is real.

  • By year-end 2017, at least five global carriers will have incorporated SD-WAN as a key component of their managed network service designs, up from zero today.
  • By year-end 2018, 10% of enterprises will have replaced their WAN routing with SD-WAN-based path forwarding, up from less than 1% today (see “Virtualization and SD-WAN Enable Branch Office WAN Simplification”).

Already in 2015, success stories about the use of SD-WAN, such as this one about The Gap, Inc., started to appear in the mainstream press.


Features and Benefits

This solution provides customers visibility into both their legacy and new WAN connections that they did not have before. By leveraging key collection technologies from SevOne, customers are able to see a complete picture of their performance - from legacy WAN MPLS private lines, Internet transport, LTE/4G and cloud applications connections managed via the Viptela SD-WAN solution. Using metrics and context information from all of Viptela’s APIs, SevOne provides understanding of what is happening within the infrastructure. Real time alerting when key performance indicators (KPIs) are violated, real time dashboards of the SD-WAN network, and related component performance, and historical / scheduled reports of how the infrastructure has performed over time are just a few of the features delivered.

This solution provides operational insight into the SD-WAN infrastructure that was not previously visible. The power of SevOne comes from collecting performance and context data and then using analytics to provide operational awareness about how the infrastructure is performing. Real time notification when performance of the SD-WAN is not “normal” and supporting charts and graphs help operations staff solve complex problems before a helpdesk ticket is raised.

Key features include:

  • SevOne offers a unified single view that integrates the Viptela SD-WAN with other digital infrastructure components in the network.
  • Viptela SD-WAN has application-aware networking and policy-based routing informed by application performance, all of which can be visualized in SevOne interface.
  • Viptela has the industry’s most scalable and reliable SD-WAN solution, which manages the world’s largest deployments, with thousands of sites. SevOne also has a highly scalable and robust solution that can handle large networks with thousands of devices and objects easily. Together the two solutions deliver a SD-WAN monitoring solution that is suitable for the largest networks and the highest reliability needs.

Solution Overview

The SevOne and Viptela solution combines best of breed technologies to provide customers a complete view of their SD-WAN infrastructure. The solution leverages multiple data collection methods including RESTful API, SNMP, IPFIX (NetFlow / Cflowd), and Syslog to provide a complete performance picture. SevOne is able to collect metrics that provide insight into the performance of the new SD-WAN and store this information for up to one year with no rollup of the data — nothing is reduced or lost to averaging. Real time dashboards and reports allow engineers and operations to understand the performance of their network and applications while application data is in flight. They are able to demonstrate the benefit of moving to a SD-WAN strategy by showing performance trends and application latency improvements. Dynamic thresholds on this data can be set to alert when changes have occurred in the SD-WAN or legacy network. Alerting might signify that an application is taking a different link due to congestion which is what the SD-WAN solution is designed to do or it might generate a helpdesk ticket for operations to investigate manually.

SD-WAN Monitoring Architecture

Once the Viptela vEdge routers are deployed and are being used to pass traffic, SevOne accesses the Viptela APIs to pull metrics at a fine granularity covering all devices across the entire WAN solution. SNMP, flows, and logs are all sent from the vEdge routers to SevOne directly. SevOne dashboards provide customers the ability see the Viptela data alongside the rest of their infrastructure data. Alerts can be configured to notify proactively at the first sign of service degradation.

Use Case

A large-scale retail WAN deployment with hundreds of sites and over 30 critical applications is revamped to take advantage of the Viptela SD-WAN solution. The customer needed a way to understand the performance of their legacy WAN while migrating sites to the new SD-WAN. They also needed assurance that applications were performing the same or better at locations now served by the new SD-WAN.

The Viptela solution provides customers an easy way to deploy, configure and manage their WAN infrastructure without the complexities of some of the legacy solutions. SevOne bridges the performance monitoring gap between the legacy MPLS private infrastructure and new Internet and/or LTE/4G WAN connections to give customers a unified and scalable monitoring solution.

About Viptela

Viptela provides Software-Defined Wide Area Network (SD-WAN) technology that virtualizes WAN infrastructure. The platform allows global companies to build carrier agnostic, policy-controlled and cost-effective WANs. Viptela has been deployed at thousands of sites by more than 25 Fortune-500 enterprises; and major carriers including Verizon and Singtel are using Viptela to deliver managed SD-WAN services. The company has been named a Gartner Cool Vendor and a a Next Billion Dollar Startup by Forbes. Viptela is backed by Sequoia Capital and headquartered in San Jose, California. For more information, visit: or follow @viptela on Twitter.